Information and Referrals
2-1-1 Virginia, Dial 211
Central Intake-One Door, 339 Salem Avenue SW, Roanoke, VA 24016, (540) 853-1163
Overnight Shelters
Family Promise of Roanoke Valley, 37 East Clay Street, Salem, VA 24153, (540) 444-7374
Rescue Mission, 402 4th Street SE, Roanoke, VA 24013, (540) 343-7227
Trust House, 404 Elm Avenue SW, Roanoke, VA 24016, (540) 344-8060
Day Shelters
Roanoke Area Ministries (RAM), 824 Campell Avenue SW, Roanoke, VA 24016, (540) 343-3753
The Salvation Army New Day Center, 727 Dale Avenue, SW, Roanoke, VA 24010, (540) 588-1616
Samaritan Inn, 543 Salem Avenue SW, Roanoke, VA 24016, (540) 343-1447
Direct Service Providers
Blue Ridge Behavioral Healthcare/PATH, (540) 982-6990
City of Roanoke Homelessness Assistance Team (HAT), 339 Salem Avenue SW, Roanoke, VA 24016, (540) 853-1715
City of Roanoke Shelter Plus Care, (540) 853-1721
Commonwealth Catholic Charities, 820 Campbell Avenue SW, Roanoke, VA 24016, (540) 342-7561
Community Housing Resource Center, 339 Salem Avenue SW, Roanoke, VA 24016, (540) 266-7551
Family Services of Roanoke Valley, 360 Campbell Avenue SW, Roanoke, VA 24016, (540) 563-5316
Outreach at St. John’s Episcopal Church, 1 Mountain Avenue SW, Roanoke, VA 24016, (540) 343-9341
Roanoke Redevelopment and Housing Authority, 2624 Salem Turnpike NW, Roanoke, VA 24017, (540) 983-9281
Safehome Systems, 102 East Main Street, Covington, VA 24426, (540) 965-3237
Total Action for Progress (TAP), 302 Second Street SW, Roanoke, VA 24011, (540) 283-4800
Social Services Departments
Alleghany County/Covington Department of Social Services, 110 Rosedale Avenue, Covington, VA 24426, (540) 965-1780
Bath County Department of Social Services, 65 Courthouse Hill Road, Room G, Warm Springs, VA 24484, (540) 839-7271
Botetourt County Department of Social Services, 220 Commons Parkway, Daleville, VA 24083, (540) 591-5960
Craig County Department of Social Services, 177 Court Street, New Castle, VA 24127, (540) 864-5117
Roanoke City Department of Social Services, 1510 Williamson Road NE, 3rd floor, Roanoke, VA 24012
Roanoke County Department of Social Services, 220 East Main Street, 3rd floor, StellarOne building, Salem, VA, (540) 387-6087
Veterans
TAP Homeless Veterans Reintegration Program, 302 Second Street SW, Roanoke, VA 24011, (540) 283-4908
Veteran Affairs Medical Center, 1970 Roanoke Boulevard, Salem VA 24153, (540) 982-2463, ext. 1517 or 2520
Virginia Department of Veterans Affairs, 116 N Jefferson Street, Roanoke, VA 24016, (800) 827-1000
Health/Mental Health
Blue Ridge Behavioral Healthcare, (540) 981-9351
Bradley Free Clinic of the Roanoke Valley, 1240 3rd Street SW, Roanoke, VA 24016, (540) 344-5156
City of Roanoke Health Department, 1502 Williamson Road NE, 2nd Floor, Roanoke, VA 24012, (540) 283-5050
New Horizons Healthcare, 3716 Melrose Avenue NW, Roanoke, VA 24017, (540) 362-0360
Roanoke County/Salem Health Department, 105 E Calhoun Street, Salem VA 24153, (540) 387-5530
Roanoke County/Vinton Health Department, 227 S Pollard Street, Vinton VA 24179, (540) 857-7800
Disability
Blue Ridge Independent Living Center, 1502 B Williamson Road NE, Roanoke VA 24012, (540) 342-1231 (V/TTY)
Legal Assistance
Blue Ridge Legal Services, 132 Campbell Avenue SW, Suite 300, Roanoke VA 24011, (540) 344-2080
Legal Aid Society of Roanoke Valley, 132 Campbell Avenue SW, Suite 200, Roanoke VA 24011, (540) 344-2088
Transportation
Valley Metro, 1108 Campbell Avenue SE, Roanoke VA 24013, (540) 982-2222
Smartway Bus, (540) 982-6622
RADAR, (540) 343-1721, 1-800-964-5707
Greyhound Bus, 26 Salem Avenue SW, Roanoke VA 24011, (540) 343-5436
Megabus, online reservations only
Smart Way Connector (Amtrak), (540) 982-2222
Star Line Trolley, (540) 982-2222
City Cab, (540) 815-5050
Dependable Cab, (540) 524-0948
Go Green Taxi, (540) 397-5555
Northwest Cab, (540) 339-5594
Salem Taxi, (540) 389-5555
Yellow Cab, (540) 345-7711